08 March, 2008

Customer SerVICE

shopping-cart.jpgShopping carts abandoned all over town aren't the only symbols indicating that we can't have nice things. Sometimes the carts inside the stores symbolize the ghetto nature of my town. For my third trip to the grocery store today, I decided to go to a different one. At the Lucky, you can choose from an array of shopping carts emblazoned with the names and logos of a multitude of supermarkets Save-Mart, Albertson's (which Lucky used to be), Safeway, Grocery Outlet, etc. This is probably the reason why we can't have a Nugget Market here.

market_tmb1.jpgI used to think the Safeway on the hill was a reasonable enough facsimile of Nugget, especially after the re-model. Now it's just like anywhere else. I had to go to the Customer Service counter today on my 2nd trip to the grocery store. I'd left after checkout, getting almost all the way home before realizing that I'd left behind one of my bags (yes, again). I took my receipt to customer service (along with the cart holding the things I'd forgotten the first time) where I was stuck behind not one, but two people buying Lotto tickets or whatever those red and white scantron things are. Like I do every time this happens, I became incensed. Why can't they make it so people who play the lottery can do so without assistance? It seems unfair to me that people employing their "vice" have the undivided attention of grocery store/convenience store employees while those of us there on legitimate grocery store business or immigrants wanting to wire money to their families in the old country have to stand there and wait for them to finish their recreation. Especially when we have frozen food possibly melting in our unmatching carts.

No comments: